Privacy Policy

ScholarVoice is a product of True Anchor LLC, a Michigan-based software company. We operate the ScholarVoice platform at scholarvoice.app, which provides anonymous survey tools and millage campaign resources exclusively for K–12 educational institutions.

Questions about this policy can be directed to hello@scholarvoice.app.

ScholarVoice is engineered so that no individual's identity can ever be linked to their survey response. This is not a setting or an option — it is how the system works at a technical level.

When a respondent enters their email address, it is converted to a one-way cryptographic hash in their browser before transmission. The plaintext email never reaches our servers. The hash is used only to verify eligibility and is permanently consumed after credentials are generated. After that point, there is no record connecting the email address to the respondent's credentials or response.

• Email addresses are never stored in plaintext — only as one-way hashes
• Survey credentials are random and have no connection to identity
• Credentials are locked to the respondent's specific browser device
• Each set of credentials is single-use and permanently locked after submission
• Survey organizers see only aggregated totals — never individual responses

When you participate in a ScholarVoice survey as a respondent:

• Email address hash: A one-way hash of your email, created in your browser, used to verify you are on the eligible list. The hash is consumed (deleted) once your credentials are generated. It cannot be reversed to recover your email.
• Anonymous credentials: A randomly generated username and hashed password created specifically for your survey session. These have no connection to your identity.
• Device token: A random identifier stored in your browser's local storage, used to lock your credentials to your device. This cannot be used to identify you across sessions or sites.
• Survey responses: Your answers to survey questions, stored without any identifier that could link them back to you. Only aggregated results are ever accessible to organizers.

When you create a ScholarVoice account as a survey organizer or district administrator:

• Account information: Email address and password (hashed), used for authentication via Firebase Auth.
• Survey data: Survey titles, question text, organization name, and configuration settings you enter.
• Respondent email list hashes: Hashed email addresses of your eligible respondents, uploaded when you configure a survey.
• Aggregated results: Totals and percentages for each survey question. No individual response data.
• Billing information: Managed entirely by Stripe. ScholarVoice does not store payment card numbers or billing details.
• Usage data: Basic platform usage information such as survey creation and publication dates, processed through Vercel Analytics (anonymous).

We use information collected through ScholarVoice only for the following purposes:

• To operate and deliver the ScholarVoice platform and its features
• To verify respondent eligibility and enforce single-use credential rules
• To generate aggregated survey results and AI board reports
• To send survey invitation emails on behalf of organizers (when enabled)
• To process subscription payments via Stripe
• To respond to support requests sent to hello@scholarvoice.app
• To improve the platform through anonymous usage analytics

We do not sell, rent, or share your information with third parties for marketing, advertising, or any purpose not described in this policy.

ScholarVoice uses Anthropic's Claude AI to generate board reports from survey results. When you generate an AI report:

• Only aggregated data (totals and percentages) is sent to the AI. No individual responses, email addresses, or personal information is transmitted.
• The data sent to Anthropic is subject to Anthropic's Privacy Policy.
• Generated reports are stored in your account on Firestore and are accessible only to you and the viewers you configure.

ScholarVoice may send emails in the following circumstances:

• Survey invitations: Sent on behalf of survey organizers to respondents on their eligible list, using the Resend email service. These are sent from hello@scholarvoice.app.
• Account and billing emails: Transactional emails related to your account, subscription, or payment activity.
• Support responses: Replies to support requests you initiate.

We do not send marketing or promotional emails without your explicit consent. You may opt out of non-transactional communications at any time by contacting hello@scholarvoice.app.

ScholarVoice stores data using Google Firestore, a cloud database service operated by Google LLC. Data is stored in Google's secure data centers with encryption at rest and in transit.

Our Firestore security rules enforce the following protections at the database level:

• Survey organizers can only read data they created
• Respondent email hashes are write-only — no one can read the list back out, including the survey creator
• Individual responses are never returned to organizers — only aggregated counts
• Viewer access is scoped to specific surveys and read-only

While we implement technical and organizational measures to protect your data, no system is completely secure. We encourage you to use strong, unique passwords for your ScholarVoice account.

ScholarVoice uses the following third-party services to operate the platform. Each has its own privacy policy:

• Google Firebase / Firestore — Authentication and database. Firebase Privacy Policy
• Vercel — Hosting and serverless functions. Vercel Privacy Policy
• Anthropic Claude — AI report generation (aggregated data only). Anthropic Privacy Policy
• Resend — Transactional email delivery. Resend Privacy Policy
• Stripe — Payment processing. Stripe Privacy Policy

ScholarVoice does not knowingly collect personal information from children under 13 for account creation. Our respondent anonymity architecture is specifically designed so that we cannot collect or store personally identifiable information from any respondent, including minors.

School districts using ScholarVoice to survey students are responsible for ensuring appropriate parental consent and compliance with FERPA, COPPA, and applicable state laws. ScholarVoice's technical architecture supports compliance by design — no student personal data is collected or stored.

If you believe a child under 13 has created an organizer account, please contact us at hello@scholarvoice.app and we will promptly delete it.

As a ScholarVoice organizer, you have the following rights regarding your data:

• Access: You can view the data associated with your account at any time by signing in to your dashboard.
• Deletion: You can delete individual surveys and their associated data from your dashboard. To delete your entire account, contact hello@scholarvoice.app.
• Portability: Survey results can be exported as PDF reports from the dashboard.
• Correction: You can update your account information in Settings at any time.

As a survey respondent, your anonymity means that we have no way to identify or locate your specific response after submission. This is a feature, not a limitation — it means your data cannot be found, modified, or deleted by anyone, including us.

Residents of certain states (including California under CCPA) may have additional rights. Contact hello@scholarvoice.app with any state-specific requests.

If you have questions, concerns, or requests regarding this Privacy Policy or ScholarVoice's data practices, please contact us:

• Email: hello@scholarvoice.app
• Company: True Anchor LLC
• Website: scholarvoice.app

We will respond to all privacy-related inquiries within 5 business days.

This Privacy Policy was last updated on April 14, 2026. We reserve the right to update this policy at any time. Material changes will be communicated to active organizer accounts by email.